Richard Sheffield
Richard Sheffield
Richard has been a Senior Technical Writer for KnowledWare, Inc. and he established the technical writing practice at IBM’s Interactive Web Design Studio before moving into Web content development and Content Strategy. Richard worked as a content strategist first at IBM, and then at UPS.com before moving on the Managing Editor role there. So he has strong experience in both working as a technical writer as well as hiring and training them.
Richard has also worked as a freelance and contract technical writer and served as a contributer and technical editor for several World Book Encyclopedia Technical Yearbooks.
He is also the author of eight books including The Web Content Strategists Bible: The Complete Guide to a New and Lucrative Career for Writers of All Kinds.
